Information, Advice or Guidance

Level 2 Certificate
Fully funded (subject to eligibility)

Fully funded (subject to eligibility) Aiming to train practical skills to enhance interaction with customers, clients or colleagues in a wide range of situations. The course provides key topics to improve your service including questioning, listening and communicating techniques. Bringing you an excellent and ecient service ability to help overcome barriers.

  1. Information, advice or guidance in practice
  2. Developing interaction skills for information, advice or guidance
  3. Signposting and referral in information, advice or guidance
  4. Information, advice or guidance in context
  5. Skills for advice providers

The facts
Course costs

Fully funded (Subject to eligibility)

Full cost price: £249

Typical course completion time
6 - 8 weeks, on average
Fully accredited
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