Level 2 Certificate Fully funded (subject to eligibility)
Fully funded (subject to eligibility) Aiming to train practical skills to enhance interaction with customers, clients or colleagues in a wide range of situations. The course provides key topics to improve your service including questioning, listening and communicating techniques. Bringing you an excellent and ecient service ability to help overcome barriers.
Information, advice or guidance in practice
Developing interaction skills for information, advice or guidance
Signposting and referral in information, advice or guidance